The Mukhya Mantri Lok Sevak Arogya Yojana (MMLSAY) is a medical reimbursement scheme of the Government of Assam for eligible state government employees, pensioners and their eligible dependents. The scheme provides medical reimbursement through an online system and also supports cashless treatment at empanelled hospitals.
Eligible beneficiaries can complete MMLSAY registration, validate their family details, obtain their MMLSAY membership details and submit medical reimbursement claims online. This article explains the MMLSAY registration and claim process, required documents, E-Card information, claim submission, status checking and important deadlines.
What is MMLSAY?
MMLSAY stands for Mukhya Mantri Lok Sevak Arogya Yojana. It is the Assam Government’s medical reimbursement programme for eligible state government employees, pensioners and their dependents.
According to the official MMLSAY portal, medical reimbursement is processed according to CGHS rates, with the applicable rates for dates of admission from 13 October 2025. The scheme also provides access to empanelled hospitals for eligible cashless treatment.
MMLSAY Registration Process
Eligible employees and pensioners can complete registration through the official MMLSAY online portal. Beneficiary registration includes details of the member, family members or dependents, nominee, documents and DDO information.
Steps for MMLSAY Registration
- Visit the official MMLSAY portal.
- Select the beneficiary registration/login option.
- Enter the required member and personal information.
- Provide Aadhaar details for the primary member and eligible dependents.
- Complete Aadhaar/VID validation through OTP where required.
- Add eligible family members and dependents.
- Upload the required documents.
- Enter the required DDO and employment or pension details.
- Review all information carefully.
- Submit the registration for verification.
The official beneficiary portal includes sections for Member ID, Beneficiary Details, Family/Dependents, Nominee, Documents, DDO Details and Registration History.
Beneficiaries who require assistance with online registration can also use the designated District Kiosk facilities listed on the official MMLSAY portal.
Documents Required for MMLSAY Registration
Applicants should keep the necessary documents ready before starting registration.
Common documents include:
- Aadhaar Card
- Government ID other than Aadhaar, such as PAN, Voter ID or Passport
- Employment or pension proof
- Recent individual photograph
- Family/dependent identification documents
- Relationship proof for dependents
- Disability certificate, where applicable
For pensioners, additional documents may include a cancelled bank cheque, first page of the bank passbook and proof of pension credited during the previous three months.
The exact documents required may depend on the beneficiary category and family details.
MMLSAY E Card Download
After successful registration and verification, beneficiaries can access their MMLSAY membership information through the official portal.
The MMLSAY E Card serves as an important beneficiary identification document. Beneficiaries should log in to the official MMLSAY portal and use the available member/card option to view or obtain their card when it becomes available.
The exact location or wording of the E-Card download option may change as the online portal is updated. Therefore, beneficiaries should use the current official portal rather than relying on screenshots or instructions from unofficial websites.
MMLSAY Reimbursement Claim Process
The MMLSAY reimbursement claim process is completed online. Beneficiaries must submit the required medical documents and claim information after receiving treatment.
Steps to Submit an MMLSAY Reimbursement Claim
- Log in to the MMLSAY beneficiary portal.
- Select the option for submitting a medical reimbursement claim.
- Enter the required treatment and hospital details.
- Provide admission and discharge information.
- Upload the required medical documents and bills.
- Check the claim details carefully.
- Submit the claim online.
- Note the Unique Claim ID generated after successful submission.
- Track the claim status through the official portal.
District Kiosks can also assist beneficiaries with uploading reimbursement documents where required.
Documents Required for Reimbursement Claim
Depending on the treatment, beneficiaries may need to submit documents such as:
- Hospital bills
- OPD bills, where applicable
- Discharge certificate
- Clinical notes
- Operation/OT notes
- Medicine cash memos
- Implant or stent documents, where applicable
- Hospital registration documents
- Bed photograph, where required
- Advance or part-reimbursement details
- Declaration regarding other medical insurance or reimbursement
- Other supporting documents requested during claim processing
Beneficiaries should keep the original medical records and bills safely even after uploading scanned copies.
Important 90-Day Deadline
One of the most important points in the MMLSAY reimbursement claim process is the claim submission deadline.
As per the official operational guidelines, employees and pensioners are required to submit reimbursement claims within 90 days from the date of discharge from the hospital.
Therefore, beneficiaries should not wait until the last date to prepare and submit their claim.
How MMLSAY Claims Are Processed
After submission, the claim goes through the required verification and processing stages.
The DDO verifies the relevant employee details and premium contribution. The claim may then be checked by the implementation support agency and the Programme Management Unit. If additional information is required, a query may be communicated to the beneficiary.
After successful verification, the claim is considered by the appropriate authority for final approval.
The official guidelines state that approved reimbursement is credited to the beneficiary’s bank account according to applicable CGHS rates.
Beneficiaries may receive SMS updates regarding claim submission, queries, rejection, approval and payment.
MMLSAY Claim Status Check
Beneficiaries can check their claim status online using the official MMLSAY status search facility.
The portal provides a search facility using information such as Member ID or Claim ID.
Keep your Claim ID safely after submitting a reimbursement claim because it can be useful for tracking the application.
MMLSAY Cashless Treatment
MMLSAY also provides a cashless treatment facility through empanelled hospitals for eligible beneficiaries.
The official portal provides a list of empanelled cashless hospitals. Beneficiaries should verify the hospital’s current empanelment status before taking treatment because hospital participation and available services may change.
For cashless treatment, Aadhaar details of the primary member and nominated dependents need to be validated according to the official portal requirements.
MMLSAY Helpline
For assistance related to registration, beneficiary services and other MMLSAY matters, beneficiaries can contact the official MMLSAY helpline:
Toll-Free Number: 1800-309-3945
Beneficiaries should use the official MMLSAY website for the latest notifications, kiosk information, empanelled hospital list and other scheme updates.
MMLSAY Registration and Claim Process PDF Download
Those looking for Mmlsay registration and claim process PDF download should refer to the official Assam Government MMLSAY scheme guidelines and operational guidelines rather than downloading documents from unofficial websites.
The official guidelines contain information about beneficiary registration, documentation, reimbursement claims, verification and processing procedures.